Voca
for NVR

The Customer Experience

your Callers Expect and Need!

Voca provides Virtual Agents for contact centers with Natural Voice Response (NVR) that sounds and interacts like human agents. Our empathetic and friendly Virtual Agents understands customers intent, insuring highest levels of customer satisfaction – giving callers the experience they expect and need.

Voca Agent

Advantages:

Always Prompt

Satisfied customer experience with Virtual Agents that are always prompt and always on script.

Excellent First Impressions

Respond quickly and efficiently to customer inquiries, creating excellent first impressions .

First Line Inquiries

Voca Agents handle the vast majority of first line inquiries. 

Always Available

Insure customer gets through 24 hours a day, 7 days a week

In-depth Analytics

Voca documents everything so that your agents don’t have to.

Monitor Conversations

Monitor conversations as they unfold, so you can make decisions and take action in real-time.

Interested to Test Drive

Voca for Marketing?